
Work Experience
Client Onboarding & Customer Success
Onboarding Manager @ ResortPass
Onboarding Specialist @ Lofty
Account Management:
Market Associate (Junior Account Manager) @ Expedia Group
Sales
Sales + Partnerships Specialist @ Tickets For Good
Asset Management:
eCommerce Digital Asset Coordinator @ Clif Bar & Company
Graphic Design
Print & Digital Asset Producer @ Nordstrom
Email Producer & Digital Designer @ Title Nine
Junior Designer @ Nice & Company
Freelance Design Clients:
Sam’s Club/Walmart, Banana Republic, Title Nine, Sufferfest Beer Co,
SFJAZZ, Madison Reed, Fitness SF, & Cloudflare
Software & Tools:
Salesforce, Hubspot, GSuite, Notion, Slack, Zoom, Microsoft Office + Teams, Jira, Asana, Trello, Adobe Creative Suite
Testimonials & Kind Words
“Michelle's positive attitude was contagious and contributed immensely to the team's morale. Regardless of the challenges we faced, she always approached her work with a smile and an unwavering commitment to excellence. Her enthusiasm was not only uplifting but also created a collaborative and enjoyable work environment.
One of Michelle's standout attributes was her eagerness to lend a helping hand whenever a team member needed urgent assistance. She consistently demonstrated a willingness to go above and beyond, showcasing a strong sense of teamwork and dedication to our collective success. Her proactive approach to problem-solving and responsiveness under pressure made her an invaluable asset to our team.
In addition to her excellent teamwork skills, Michelle's professionalism shone through in her interactions with our hotel partners. She handled these relationships with grace, ensuring that our partnerships were nurtured and maintained at the highest standard. Her ability to communicate effectively and professionally with stakeholders showcased her as a reliable and trustworthy representative for ResortPass.
In summary, Michelle is a dedicated and positive professional who brings enthusiasm, teamwork, and professionalism to everything she does. It was a pleasure working alongside her at ResortPass, and I am confident that she will continue to excel in her future endeavors. I wholeheartedly recommend Michelle to any organization seeking a committed and talented team player.”
Amanda Fontenot, director of account management @ Resortpass
“I had the pleasure to hire & manage Michelle during most of her tenure in the Norcal team at Expedia Group. Michelle was not only shifting her career into a Sales role, but also into a new industry vertical (Lodging), and she has been very invested in making this transition as successful as possible, especially in the light of a year impacting heavily the travel industry. Not only Michelle has been a great contributor to the team with her enthusiasm & energy, but also in stepping out of her comfort zone, and gradually expanding her contributions to a result driven sales organization, by leveraging her empathy over difficult times, while building genuine connections with her partners aimed at driving the business. Michelle is a true extrovert with a big heart, and while she is at the early stages of her sales career, she has tremendous potential to unlock further revenue opportunities in Sales Teams, while leveraging her strong rapport building & her diverse background in marketing & design.”
Arnaud boulle, area manager @ expedia group
“After hiring Michelle, we pivoted on the nature of her role and not only did she take it in stride, she maintained a positive attitude throughout with a strong willingness to learn. Her enthusiasm, responsiveness and ability to create from scratch helped meet our Sales team needs as well as develop new processes.”
Christine Chun, VP eCommerce @ Clif Bar & Company
“Michelle was a delight to have in our office to run our social media marketing and website updating. She was very methodical in the tasks assigned to her. She creatively prepared and managed a graphic production system that was very efficient for the firm’s work to be showcased to our current and prospective clients. We would hire her back in a heartbeat when the moment serves all of us, but continue to utilize her talent when we are in need of her services.”
Tim Yep, Associate, SRG/Architects, Inc.
Let’s talk:
michellekfiller@gmail.com
425-892-5552
